Refund policy

At SmartLayBuy, customer satisfaction is our top priority. If you receive a damaged, defective, or incorrect product, you can request a return or refund within 7 days of receiving your order. To be eligible, the product must be unused, in its original packaging, and include all accessories. Once we receive and inspect the returned item, we will notify you of the approval status. If your return is approved, your refund will be processed using the original payment method or as a store credit, depending on the payment option used. Please note that products damaged due to misuse, normal wear and tear, or items returned without their original packaging may not qualify for a refund. If you have any questions or need assistance with a return, our customer support team is always ready to help and ensure you have a smooth shopping experience with SmartLayBuy.